Option #2:Managing Performance at Natures GrocerA Case StudySam Crosswaite, the

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Option #2:Managing Performance at Natures GrocerA Case StudySam Crosswaite, the store manager of Natures Grocers, has hired you, an HR consultant, to design and implement a performance management system for the position of grocers associate, which will support the organizations expansion and performance. Your system recommendations must consider the following:Organizations missionStrategic opportunityJob descriptionDefinition of performanceMeasurement of performanceAppraisal processDevelopment plansReward systemsSystem implementationUse the “Option 2 Nature’s Grocers” link attached to the bottom of this assignment to read the details about Natures Grocers, which you will need to complete the assignment.Paper Requirements:The paper should be 8-12 pages in length (not counting the title or reference pages, which you must include).You must include a minimum of five scholarly sources, properly cited and referenced. You may use readings for the course, with the exception of the textbook. The CSU-Global Library is a good place to find these sources.Format your paper according to the.csuglobal.edu/fileman/files/schoology/courses/global/documents/CSU-Global-Guide-to-Writing-and-APA-Requirements.pdf”>CSU-Global Guide to Writing and APA RequirementsMANAGING PERFORMANCE AT NATURES GROCERA CASE STUDYNatures GrocerNatures Grocer is a privately owned grocery store specializing in natural and organic products, located in Mount Vernon, Iowa. Natures Grocer is the only natural and organic grocery store in the town of 4,500 people. An additional 1,100 students of Cornell College, a private liberal arts institution, are temporary residents. MissionOur mission is to support the health and well-being of our customers, our employees, our communities, and our planet by providing high quality natural foods at affordable prices.Organization ChartOpportunity Expanding the Mount Vernon, Iowa store Improve our performance management system to better support and develop our expanding team of 35 Grocers AssociatesJob DescriptionNatures GrocerPosition: Grocers AssociateEducation: H.S. Diploma or GEDJob SummaryAssist customers anywhere in the store by answering questions about produce, non-perishable products, meats, and/or cheeses and giving directions to product locations; stock shelves; check out customers; bag customer purchases; and transport purchases to customers vehicles.TasksAnswer customers’ questions about products and advise customers on product selection.Check and total customers purchases using cash register, and accept cash or charge card for purchases.Pack customer purchases in bags or cartons.Stock shelves, racks, cases, bins, and tables with new or replenished products.Transport packages to customers’ vehicles.Knowledge and SkillsProduct Knowledge Knowledge of Natures Grocer productsMathematics Knowledge of arithmeticTechnology Knowledge of the use of cash register and credit card machinesCustomer Service Knowledge of interpersonal and communication skillsAbilitiesStrength The ability to lift 30 poundsStamina The ability to stand for extended periods of timeManual Dexterity The ability to handle product, operate a cash register, and arrange things on shelves or tablesNear Vision The ability to see details at close range (within a few feet of the observer).Working Conditions and AttirePrimarily indoorsKhaki pantsNatures Grocer button-down shirtClosed-toed shoesPeriodic Performance Evaluation FormName________________________________________________________________________Postion_______________________________________________________________________Supervisor_____________________________________________________________________PoorOutstandingAttendance12345Attitude12345Productivity12345Customer Service12345Ability to learn12345Comments_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Employee__________________________________________________________Date________Supervisor_________________________________________________________Date________Wage CurvePositionPay RangeAverageStore Manager$45,000 – $60,000 (salary)$51,890Department Manager$31,840 – $36,600 (salary)$32,564Grocers Associate$8.50 – $14.25 (hourly)$10.20please use this resources as part of your citationsChapters 10 & 11 in Performance ManagementChapter 10 PowerPoint slides inPerformance Management:.csuglobal.edu/fileman/files/schoology/courses/content/ORG520/fall2014a/courseFiles/ORG520_Powerpoint_Readings_mods%201-8/aguinis_pm3_ppt_10.ppt”>Reward Systems and Legal Issues OverviewChapter 11 PowerPoint slides in Performance Management:.csuglobal.edu/fileman/files/schoology/courses/content/ORG520/fall2014a/courseFiles/ORG520_Powerpoint_Readings_mods%201-8/aguinis_pm3_ppt_11.ppt”>Managing Team Performance: OverviewGordon, A.A., & Kaswin, J. L. (2010)..csuglobal.idm.oclc.org/login.aspx?direct=true&db=bth&AN=64138979&site=ehost-live”>Effective employee incentive plans: Features and implementation processes.Cornell HR Review, 1-6.Young, G. J., Beckman, H., & Baker, E. (2012)..csuglobal.idm.oclc.org/login.aspx?direct=true&db=bth&AN=80026915&site=ehost-live”>Financial incentives, professional values, and performance: A study of pay for performance in a professional organization. Journal of Organization Behavior,33(7), 964-983.RecommendedHaman, K. (2013)..csuglobal.idm.oclc.org/login.aspx?direct=true&db=buh&AN=85965790&site=ehost-live”>The secret to team harmony. On Wall Street,23(3), 43-44.For Your SuccessThis is our final week of study together in Managing Performance for Results. The role of leaders in employee performance is all-important, and successful organizations know that investing in human resources is the key to competitive excellence in todays economic realities. People are your best resource.This week you finish up your Portfolio Project. Make sure you understand the grading rubric, found on the Course Information page, and be sure to reach out to your instructor with questions.Option #2:Managing Performance at Natures GrocerA Case StudySam Crosswaite, the store manager of Natures Grocers, has hired you, an HR consultant, to design and implement a performance management system for the position of grocers associate, which will support the organizations expansion and performance. Your system recommendations must consider the following:Use the “Option 2 Nature’s Grocers” link attached to the bottom of this assignment to read the details about Natures Grocers, which you will need to complete the assignment.Paper Requirements:MANAGING PERFORMANCE AT NATURES GROCERA CASE STUDYNatures GrocerNatures Grocer is a privately owned grocery store specializing in natural and organic products, located in Mount Vernon, Iowa. Natures Grocer is the only natural and organic grocery store in the town of 4,500 people. An additional 1,100 students of Cornell College, a private liberal arts institution, are temporary residents. MissionOur mission is to support the health and well-being of our customers, our employees, our communities, and our planet by providing high quality natural foods at affordable prices.Organization ChartOpportunity Expanding the Mount Vernon, Iowa store Improve our performance management system to better support and develop our expanding team of 35 Grocers AssociatesJob DescriptionNatures GrocerPosition: Grocers AssociateEducation: H.S. Diploma or GEDJob SummaryAssist customers anywhere in the store by answering questions about produce, non-perishable products, meats, and/or cheeses and giving directions to product locations; stock shelves; check out customers; bag customer purchases; and transport purchases to customers vehicles.TasksKnowledge and SkillsProduct Knowledge Knowledge of Natures Grocer productsMathematics Knowledge of arithmeticTechnology Knowledge of the use of cash register and credit card machinesCustomer Service Knowledge of interpersonal and communication skillsAbilitiesStrength The ability to lift 30 poundsStamina The ability to stand for extended periods of timeManual Dexterity The ability to handle product, operate a cash register, and arrange things on shelves or tablesNear Vision The ability to see details at close range (within a few feet of the observer).Working Conditions and AttirePrimarily indoorsKhaki pantsNatures Grocer button-down shirtClosed-toed shoesPeriodic Performance Evaluation FormName________________________________________________________________________Postion_______________________________________________________________________Supervisor_____________________________________________________________________PoorOutstandingAttendance12345Attitude12345Productivity12345Customer Service12345Ability to learn12345Comments_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Employee__________________________________________________________Date________Supervisor_________________________________________________________Date________Wage CurvePositionPay RangeAverageStore Manager$45,000 – $60,000 (salary)$51,890Department Manager$31,840 – $36,600 (salary)$32,564Grocers Associate$8.50 – $14.25 (hourly)$10.20RecommendedThis is our final week of study together in Managing Performance for Results. The role of leaders in employee performance is all-important, and successful organizations know that investing in human resources is the key to competitive excellence in todays economic realities. People are your best resource.This week you finish up your Portfolio Project. Make sure you understand the grading rubric, found on the Course Information page, and be sure to reach out to your instructor with questions.

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