The ISO 9000 series of quality management systems standar

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Determinants of the adoption of ISO9000 and its impact on firm performance
The ISO 9000 series of quality management systems standard has been widely applied all over the world since its introduction in 1987. By the end of 2013, ISO 9000 had been adopted by over 1,129,000 facilities in 189 countries. Both academics and practitioners are interest in understanding the determinants of adoption of ISO 9000, and the impact of the adoption of ISO 9000 on firm financial performance (Christmann & Taylor, 2006; Du, Yin, & Zhang, 2016; Fikru, 2014a, 2014b, 2016; Nakamura, Takahashi, & Vertinsky, 2001; Pekovic, 2010; Wu, Chu, & Liu, 2007).
In 2008, the National Bureau of Statistics of China conducted an Economic Census of the service firms. The descriptions of variables, the coding are shown in the table. The data is available in Moodle.
Table: Variables, their descriptions and coding
No
Variable name
Description of the variable
Coding
1
Year
Year the company certified
2004; 2005; 2006; 2007; 2008
2
Certification
Certification dummy
0= not certified; 1=certified
3
Industry2
Two digit industry code
58= storage and transportation;
60= telecommunication
61=computer service
62=software
74= business services
<span style="font-size: small;…

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#065

 Your office has received a series of claim denials from one particular insuran

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#065

nd feels that he has never been faced with such a series of c

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Swinburne UniversitySemester 1 2018INF30003 Assignment Case© Swinburne University 2018 Page 1Benefit Investment AgencyHugh Macarthur is worried. He has been CEO of the Benefit Investment Agency for 23 years,
and feels that he has never been faced with such a series of complex, interconnected decisions
before in all that time. As he leans back in his leather armchair, sips his steaming morning coffee
and gazes out from his thirteenth floor office window, the unopened consultant’s report lying on
the broad mahogany desk, he wonders what he should do. How is he going to manage the required
transformation effectively?
Benefit Investment Agency (BIA) is an old government department. It was originally established
back in the late 1940s to provide financial advice for public servants, and for those who opted to
invest in superannuation, it managed their funds. However, it grew its areas of interest as an
organisation, and by the mid 1970s was well established in the areas of superannuation (planning
and management), insurance (especially life insurance), financial planning, and related services,
all for state government employees and retirees from the Public Service. Since then, the only
changes that have occurred have largely been driven by changes to policy enacted by State and
Federal Governments. For example, in the late 1980s, about when Hugh joined the organisation
as a senior manager, the State Government legislated to allow BIA to become a profit-making,
government owned enterprise. This particular change may have changed the legal structures and
operations of BIA, but made hardly any impact on BIA as there was no requirement that they made
substantial profits, and losses were underwritten by the State Government. However, State
Governments in recent years have become less tolerant of this arrangement, and one of the key
messages Hugh was given by the previous State Government was that losses would no longer be
tolerated, and that the Government was looking to BIA to swell its revenues.
BIA was further impacts made to Superannuation Legislation by various Federal Governments,
notably the Keating and Howard Governments who had, among other reforms, imposed much
stricter regulatory requirements on all superannuation providers, thus dramatically increasing the
demands and costs of compliance involved. Now, much to the consternation of many within BIA,Swinburne UniversitySemester 1 2018INF30003 Assignment Case© Swinburne University 2018 Page 2the State Government has said that in the next few years, BIA is going to be fully privatised, and
thus required to complete in the extremely competitive financial services marketplace if it wishes
to survive.
When Hugh joined BIA it already felt like an old, conservative organisation, not one that readily
embraced innovation and change. Hugh acknowledges that perhaps more could have been done
to change things, but he also rather likes some of the old-fashioned ways of BIA. Indeed, one of
the reasons BIA has been successful is its reputation for outstanding customer service. Retirees
and state government employees, particularly over-50s employees, are welcome to drop into BIA
offices for advice, are encouraged to make themselves a cup of tea or coffee, and then are welcome
to chat to their customer service staff for as long as it takes to solve their problems or allay their
concerns. Hugh has noted that sometimes these meetings go on for 2-3 hours, and his Deputy is
convinced some of the customers come in for a good chat because they are lonely rather than
because they need financial advice! However, customer satisfaction surveys are extremely good,
and hence Hugh has been reluctant to encourage his front line staff to take a more “efficient” view
of customer service. At Industry meetings however, he has sometimes been stung by the jokes of
other financial service sector organisations, who tell legends about BIA notorious ‘over-servicing’
of its customers. He also suspects there are jokes about the lack of innovation at BIA.
Hugh organised a meeting with some of his senior managers a few weeks ago, at which he
specifically asked them to comment on their excellent service to their customer. Was the BIA way
(endless a…

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#065

Reality Tv series research paper

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Keeping up with the Kardashians The reality TV series Keeping up with the Kardashians is about a family of 8 who got famous because of their late dad/ex-husband Robert Kardashian who was a famous lawyer. Later on the mother of the family Kris Jenner married olympic games winner Bruce Jenner, they now have 2 kids together, Kendall and Kylie Jenner. Kris had 4 kids from her previous marriage to Robert, Kourtney, Kim, Khloe and Robert Jr. The 6 kids has also by themselves established sucsessful carrers such as models, designers, business men and entreprenuers etc.
The family has become more and more famous n the media and out with the years, but what really was the breakout for the family was when one of the daughters, Kim, had a sex tape that got out in the media and made headlines all over the world. More so after this incident the family has been a media favorite. Basically the show is about this family and their daily life and activities, everything from their working scenes to birthday parties and marriges. In this particular episode they start off by talking a bit about Robert Jr’s overweight issues and how media has bashed him about it.
Later on in the episode Bruces other on Brody, from a previous marriage, tells that he and Bruce has had issue in the past with their relationship and that the feels that he doesent know his father at all. The main plot of the episode is that late Robert Kardashians widdow is now claiming that the mother Kris has beaten and abused her children ever since they were toddlers and the widdow is selling different kinds of stories to the media about it. There are various of family members or characters in this reality series but the main ones are Bruce Jenner: who is the “father” according to Propp ‘s 8 character roles.
Bruce is a concervative man and hates when the family uses bad language or behave inapropriate. Kris Jenner: the “donor”, the mother, has made all of this possible, she is the executive producer of the show and also the mother of all of the childrend. You can call her the backbone of the family. Kourtney Kardashian: is a calm but very sarcastic and spontaneous person. She likes so be funny and act silly but in a very calm manner. Her character would be the false hero.
Kim Kardashian: Kim is the princess of the show, the reasons are because she is the favorite daughter according o Kris and she is also the most famous one and she is the center of the attention. Khloe Kardashian: she is the villian of the show and that is because she is far from being conservative, she says whatever come’s to her mind and she can act crazy and just be herself all the time. Robert Kardashian Jr: is a special character. He has different personalities, sometimes he is funny, humouristic and sarcastic but at other times he can be mad at the world and evil.
According to Propps character, Robert would also be the false hero. This show is a typical open narrative show because the rama and events go from episode to episode. the show relies alot on the drama and conflicts between family members and others, because thats what the show is about, without the drama and conflicts there wouldent be anything fun to watch. And since the drama and conflicts are the main reason for the show they tend to exaggerate of scenes to magnify what is not really that big of an issue to begin with.
There are 2 major binary oppositiones in this show and that is between the mother Kris and the father Bruce, and between the sisters Kim and Khloe. The first one is that Kris is very pen and crazy she can act a bit childish sometimes for example when she “teepeed” Kims house, she acts sometimes as one of the sisters and not like a mother. The complete opposite is the father Bruce, he is a conservative and old fashioned man who is reserved and do not act wild in any way. He does not like it when people act innapropriate or use bad language and bad behavior.
This is a major binary opposition for the show, because the contrast between these 2 are huge and you could think “how come that they are married but so different from each other” and that is also what makes good TV when a show has totally different characters. The second binary opposition is the sisters Kim and Khloe. Khloe is very wild and crazy, she acts however she wants, says whatever she wants and is always herself. She likes to do outrageous things and be funny. On the other hand we have Kim who is more introverted, personality-lacking and boring.
She tries to be perfect and that in a TV perspective translates as boring. Binary oppositiones are very important to a show like this because it gives you variety and also contrast between certin people. It would be very boring to watch a show where everyone it quiet, shy and likes to be by hemselves, and also the same with the complete opposite. People like variety and also different kinds of characters. Consequenses that people think about while watching the show is that money is everything.
The family lives a very lavish life they have a lot of money and spends alot of money, this can portray that money is everything and that you have to have money to live a similar lifestyle that they do. Another very negative impact that the show has is that people look at them and think that looks and appearence is whats important in life and that you should strive to be s beautiful and thin as possible. They market looks alot, like when they sit for hours in a makeup and hair chair, when they buy 75. 00 $ earrings, or when Kanye West sends a whole racket of new chlothes because he thinks Kim has a bad clothing style. They are indirectly conveying that you can buy beauty and that whats on the outside is whats important. This, espesially to younger girls (but also older women), can be problematic because they think that they have to look as good as one of the sisters and be thin to become something in life. They can start to believe that money and ame is what you should strive for in order to be sucsessful. The family prioritize image infront of everything.
For example one time Kris told Khloe indirectly that she is ruining their empire and image from being too fat. This can translate for audience members as being the norm and okay to say to your daughter. The mother here basically is priotitizing their image infront of her daughters health and feelings. Furthermore they show their lives as being the ideal life and that what they do is the norm. One example is that they have no privacy in their lives, everything that is their business is also the worlds business.
People can start assuming that if you let everything out in the public for everyone to see, and spreading your sex tapes, that that is normal and is how you should live.

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#065

Original essay on: The ISO 9000 series of quality management systems

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Determinants of the adoption of ISO9000 and its impact on firm performance
The ISO 9000 series of quality management systems standard has been widely applied all over the world since its introduction in 1987. By the end of 2013, ISO 9000 had been adopted by over 1,129,000 facilities in 189 countries. Both academics and practitioners are interest in understanding the determinants of adoption of ISO 9000, and the impact of the adoption of ISO 9000 on firm financial performance (Christmann & Taylor, 2006; Du, Yin, & Zhang, 2016; Fikru, 2014a, 2014b, 2016; Nakamura, Takahashi, & Vertinsky, 2001; Pekovic, 2010; Wu, Chu, & Liu, 2007).
In 2008, the National Bureau of Statistics of China conducted an Economic Census of the service firms. The descriptions of variables, the coding are shown in the table. The data is available in Moodle.
Table: Variables, their descriptions and coding
No
Variable name
Description of the variable
Coding
1
Year
Year the company certified
2004; 2005; 2006; 2007; 2008
2
Certification
Certification dummy
0= not certified; 1=certified
3
Industry2
Two digit industry code
58= storage and transportation;
60= telecommunication
61=computer service
62=software
74= business services
<span style="font-size: small;…

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#065

South West State University installed a series of four Wi-Fi omnidirectional AP

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South West State University installed a series of four Wi-Fi omnidirectional APs spread across the ceiling of the main floor of their library. The main floor has several large, open areas plus two dozen small offices spread around the outside walls. The WLAN worked well for one semester, but now more students have laptops, smart phones, etc. and performance has deteriorated significantly. What would you recommend they do?  Additionally, there a recent concerns around security for the offices in the library. What would you suggest they do to handle these security issues?

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#065

Website Optimization & Time Series Analysis

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#075

Convergence and divergence of series

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College essay writing serviceQuestion descriptionPlease complete within 7 hours. Handwritten is fine as long as everything is clearly written. Longer time frames will not be accepted. Last 3 tutors have not been able to complete on time and I am getting frustrated.At AdvancedUSWriters.com, we make your academic life easier. Don’t worry about poring through tones of academic materials in search of ideas for your paper. Assign your homework to one of our writers. We’ll write and deliver your assignment on time!

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#075

This Is A Series Of 3 Questions– 200 Word Responses

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College essay writing serviceSee attached–Instructions and questions included..Purchase the answer to view it.
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#075

Creating a Pinterest Board The intent of this assignment is to collect a series

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Creating a Pinterest BoardThe intent of this assignment is to collect a series of visuals that will help convey what you have learned about business social responsibility. Pins should reflect content from this week. Pick a theme as it relates to social responsibility and search for Pins that best reflect and exemplify your thinking. Since the underlying theme of the class is that technology and globalization have changed how businesses operate, what better way to explore this dynamic than to utilize one of the very tools we have been discussing.If you are a Pinterest user, this assignment should be a lot of fun for you. If you are not, I would suggest starting with this link (Links to an external site.)Links to an external site.. Your board can be comprised of images from other pinners (called reposts) or can be unique pictures that you have found (or a combination of both.) The “how-to” link will explain how to do both. You can start out by searching existing boards to see what others have saved to boards. A quick search on Pinterest using the term social responsibility brings up many pins, choose ones that resonate with you as it relates to this week’s conversation. Add additional search terms such as “purpose” “Community,” etc…I might also suggest reviewing this article from American Express entitled The Power of Pinterest For Small Businesses (Links to an external site.)Links to an external site.. It does a great job of positioning Pinterest as much more than a DIY and recipe collection site. To get started:Sign up for Pinterest if you are not already a member, it is free.Set up a Pinterest Board. Your board should be named “last name_MGMT_Class”When you create your new board, you’ll get a pop-up window that allows you to designate the board name (only create one board for this class), denote if you want it to be public or private.Create it as a public board. When the board is complete, and it is time to “drop” the assignment, you can cut and paste the URL of your board as the submission.  If you don’t feel comfortable creating a public board, then denote the board as private but then when it is due you’ll need to make sure you “invite” me  to share your board with you. If you’d like to go this route, please contact me, and I can give you a  more detailed description of the process if need be. Include a reflection as to what you learned from this assignment as well. Tie your thinking back to the week three class content. The reflection is your opportunity to make connections back to the specific readings and conversations we have in class as well as to remark on the process. I have chosen Pinterest as a means to apply class content because it is a medium that represents how businesses are choosing to communicate. Did you like using Pinterest? Were you surprised by the depth and breadth of content? Were you aware of how Pinterest is being employed by businesses to underscore their mission and culture?  Why did you chose the pins that you did? Be specific.Your board should have at minimum 30 pins and can either reflect a diverse set of pins as they represent the ideas discussed in this week’s lesson or can hone on a specific idea as it relates to social responsibly.  Please note: If you are submitting the reflection/summary as your “assignment,” either include the URL in that summary or provide the URL as a separate comment. You post the URL link and then post the written summary, the summary will overwrite the link.Summary of class contentThis week started with a look at the social and environmental responsibility of businesses as viewed through the lens of the bottle water dilemma. The notion of profitability and social and environmental responsibility was then discussed in a way that is not mutually exclusive. In fact, the argument was exemplified by an entire category of B Corporations, that businesses built on purpose can be as lucrative as peer businesses without purpose. Related to this argument is the topic of government legislation and intervention. Is it necessary? Is it helpful? Would a pure capitalist approach better address environmental issues?The week’s lesson continued by having us learn more about business models built solely (no pun intended) on the idea of purpose, starting with social entrepreneur Blake Mycoskie of Tom’s Shoes. The takeaway this week should be a statement of your beliefs about the role of purpose in defining a business as well as the purpose and necessity of government intervention. This week’s assignment and discussion forum are intended to help you develop an informed statement of these beliefs.SourcesFitzgerald Kbe, Niall, and Mandy Cormack. “HKS.harvard.edu.” . The Conference Board, Harvard University CSR Initiative, and the International Business Leaders Forum. Web. 20 Aug 2013. .Hirsch, Jerry. “Elon Musk’s Growing Empire Is Fueled by $4.9 Billion in Government Subsidies.” Los Angeles Times. Los Angeles Times, 15 May 2015. Web. 12 Feb. 2016.Malcolm, Hadley. “Bottled Water about to Beat Soda as Most Consumed Beverage.” USA Today. Gannett, 08 June 2016. Web. 17 Aug. 2016.

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#065